11099 Water Tower Court
Holland, MI 49424
Internet: Mon-Fri 9am-5pm
Retail: Mon-Fri 9am-6pm Saturday 9am-1pm
If you have a Customer Service question that isn’t on our FAQ list, you can send an email to email@example.com
If you don’t see an item you want or just need more info about a product, send an email to our Internet Sales Department at firstname.lastname@example.org
Customer Service and Internet Sales can be reached Toll-free at (877) 394-4646 from
9am to 5pm EST, Monday through Friday.
If you’d like to reach our Retail Store, call (616) 392-2112. However, store associates can only assist local customers and will not take messages for the Internet Department.
Phone messages:If you get our voicemail, please leave us a message so we can return your call. And, PLEASE, speak slowly when you give your name and number.
If you left a message, please be patient as we try to give everyone excellent service. We’ll try to get back to you the same day. Mondays sometimes take a little longer since we’re replying to all the weekend messages.
If you are an International customer, you may get a faster response to email since we occasionally have difficulty with some languages. It’s not that you aren’t speaking clearly; we’re just not familiar with your accent and we want to get your information correct.
E-mail: We try to reply within 24 hours. Please check our FAQ list if you have a question so you don’t have to wait for us to reply with a link to our FAQ list.