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INTERNATIONAL FAQ'S


I bought something with a credit card, but my information doesn’t match, I don’t have my security code, and I want to ship it overseas. Why won’t you send my items?

Believe it or not, there are folks out there who try to buy stuff with stolen credit cards.
Now, they may just say that they borrowed the card and promise to pay it back, but PerfMoto.com keeps a very close eye on all sales and reserves the right to terminate any transactions that appear fraudulent. To be clear, if all the info just doesn’t add up, we’ll probably risk losing a sale. And it’s one of the reasons we request your information so we can contact you if something seems unusual.

Can you mark my package as a gift for shipping purposes?

It might seem like a good idea, but if your package is caught at customs (and, take it from us, it happens all the time), they hold your package until we pay a BIG fine, charge you additional taxes (and possibly other fees), and then ship it to you after what could be several weeks. It’s illegal. So, NO, we won’t mark your package as a gift. Not even if you threaten to buy it somewhere else.

Customs has my package and says I owe money. Do I have to pay for it?

PerfMoto.com is not responsible for duties, taxes, or fees incurred at customs. Yes, you must pay for it.

What company do you use to ship packages?

We use USPS (United States Postal Service) Priority International.  If you require faster delivery, you can upgrade to Express International by calling or emailing us.

How much will it cost to ship my package?

Great question! When you add an item to your cart there will be a place to enter the country and estimate shipping. Perfmoto.com will calculate your cost based on destination and weight and add it to your total. If you’re an impatient type and want your items really quick, give us a call or send an email for expedited shipping. It will probably cost a lot but, hey, it’s your money.