Email
If you have a Customer Service question that isn’t on our FAQ list, you can send an email to customerservice@perfmoto.com.
If you don’t see an item you want or just need more info about a product, send an email to our Internet Sales Department at sales@perfmoto.com.
Questions about returns go to returns@perfmoto.com and exchanges to exchanges@perfmoto.com..

Phone
Customer Service and Internet Sales can be reached at (616) 494-0103 from 8am to 6pm EST, Monday through Friday
If you’d like to reach our Retail Store, call (616) 392-2112. However, store associates can only assist local customers and will not take messages for the Internet Department. If you have a question about an internet order, please call Customer Service or Internet Sales.

Question: I left a message. How long before you return my call/email?
Phone messages: If you get our voicemail, please leave us a message so we can return your call. And, PLEASE, speak slowly when you give your name and number.
If you left a message, please be patient as we try to give everyone excellent service. We’ll try to get back to you the same day. Mondays sometimes take a little longer since we’re replying to all the weekend messages.
If you are an International customer, you may get a faster response to email since we occasionally have difficulty with some languages. It’s not that you aren’t speaking clearly; we’re just not familiar with your accent and we want to get your information correct.
E-mail: We try to reply within 24 hours. Please check our FAQ list if you have a question so you don’t have to wait for us to reply with a link to our FAQ list.